links for 2008-02-10
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Example of negative customer feedback on the blogosphere, good buzz monitoring by the brand in question, and an interesting transparent conversation thereafter.
Matt Hill said: What's happened to your blog Will? It used to be interesting but now it's mainly pages of links. Where's Will gone? Please get back to what you do best: writing great articles that make one think. If you have nothing to say sometimes, post nothing, that's cool.
Rather than get into the whys and wherefores I'd appreciate your input as a (ahem) valued reader.
Twitter is like the person you once cared for deeply and still think of fondly, but who couldn't change, and was never quite right inside. Something, somewhere, was broken. And despite huge efforts and 'changes', nothing changed.
Credit: confusedvision
Poor Twitter, my love, you're broken inside.
I wonder if you'll ever fix. (We hope so and are all here for you).
Here's a company that gets it: Random House, the book publisher.
The have a great little initiative, Coversourcing, in conjunction with the Creative Review. Readers are being invited to send in jacket designs for a new book called Crowdsourcing.
The smart digital marketing honcho Ros Lawler there points me to lots of lovely designs up on Flickr: http://www.flickr.com/photos/tags/coversourcing/interesting/
Simple and effective.
Credit: mtchm
The web is quick and dirty.
Please don't stop and wait and ponder and over-plan.
Planning is important.
Strategy, more.
Purpose, the most.
But execution, execution, execution.
Learning through iterations.
That's where the magic happens.
The web is quick and dirty.
Do it today.
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